Browsing by Author "Yau, Sagir"

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    Transformational leadership practices and student satisfaction in an educational setting in Malaysia
    (2013) Hassan, Zubair; Yau, Sagir
    The purpose of this study is identifying the transformational leadership practices in an educational setting in Malaysia and its impact on students’ satisfaction. A sample size of 250 full-time students was randomly chosen from various faculties of the educational institution. A multi-factor leadership questionnaire with a Likert-Scale from 1-5 was used to collected the data to determine students perception of transformational leadership practices or behaviour displayed by lecturers and its influences on satisfaction. To ensure reliability and validity of the data set, sample size only includes students who have been with the educational institution for minimum one semester. The correlation analysis shows that all the TL behaviour including IA, IB, IS, IM and IC were significant and highly correlated with student satisfaction. However, multiple regression analysis shows only that TL behaviour of inspirational motivation, intellectual stimulations, and individual consideration were significant and positively influence student satisfaction level. We found that idealised attributes and behaviour were not significant. The current study contributes to the body of research by investigating the combined impacts of TL on student satisfaction using one instrument, in one area setting. This research shows that TL is crucial in improving student satisfaction. Future research should be undertaken on different context or by increasing the sample size by widening the research context to ensure validity and reliability of the results.