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Item Do perceived cross cultural differences influences level of conflict and intention to leave? a cross-sectional study on african students in Malaysia(2014-04-12) Hassan, Zubair; Abdullahi, Abdul RasheedThe purpose of this study is identifying the impact of cross cultural differences on student’s satisfaction and intention to leave the institution in future. A conceptual framework comprises of four (4) factors that are originally developed by Hofstede (1986) and further enhanced in 2001 by adding fifth dimension of Confucian dynamism was used to examined the impact of cross-cultural differences on level of conflict experienced by African students and their intention to leave the institution in near future. A multivariate likert-scale questionnaire (scale from 1-5) has been developed. Samples of 250 respondents were used from four private institutions in Malaysia to collect the data using random probability sampling method. Simple linear regression and correlation analysis was conducted using SPSS 22. Regression beta coefficient and correlation coefficients were generated to test the hypotheses and to establish the causal effects of collectivism, power distance, Masculinity and uncertainty avoidance. The research shows no significant influence of cross cultural differences on both student’s perceived level of conflict experienced inside and outside of the academic institution. Also this research found no significant impact of cross-cultural differences on student’s intention to leave, except power distance. This study shows that as student’s perceived differences in power distance increases, the intention to leave also increases. Similarly this research found that perceived level of conflict has a significant and positive impact on student’s intention to leave